The hotel offers amenities for your comfortable stay and unforgettable experiences
Very nice Comfort
“The room was exceptionally clean and the bed was incredibly comfortable, making for a restful night's sleep.” view full review
Charming Detail
“I loved the makeup mirror in the bathroom; it was a lovely touch that made getting ready so much easier.” view full review
Helpful Amenities
“Having a fridge, microwave, and coffee maker in the room was super convenient for my quick work trip.” view full review
Relaxing Spot
“Sitting on the windowsill while enjoying the stunning lake view was a highlight of my stay.” view full review
General
No smoking on site
Wi-Fi
Parking
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Canoeing
Hiking
Tennis court
Golf course
Fishing
Guest Parking
Cookware/ Kitchen utensils
Services
Pet amenities available
Housekeeping
Tours/Ticket assistance
Dining
Picnic area/ Tables
Business
Fax/Photocopying
Children
Cots
Board games
Room features
Air conditioning
Heating
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
CD player
Room decor
Carpeted floor
Show more
Location
1301 Front Street,
Nelson,
Canada,
V1L 4C5,
British Columbia
Map view
1301 Front Street,
Nelson,
Canada,
V1L 4C5,
British Columbia
City landmarks
Nelson
Baker Street
1.4
km
Park
Lakeside Park
1.2
km
602 Lake St
Whitewater Head Office
920 m
Museum
Touchstones Nelson Museum of Art and History
1.5
km
225 Hall St Nelson
Kootenay Lake
780 m
Store
Kootenay Co-op Grocery Store
1.4
km
421 Victoria St
The Capital Theatre
1.2
km
Gallery
Craft Connection
1.3
km
Cave
Himalaya Salt Cave
1.2
km
Corner of Cherry and Gore Streets
Great Northern Rail Trail
1.9
km
Park
Cottonwood Falls Park
2.1
km
4638 6 Hwy Across from Whitewater Ski Hill Road
Nelson Nordic Ski Club
2.1
km
Bealbys
Red sands beach
2.6
km
Svoboda Road
West Arm Provincial Park
2.8
km
Park
Pulpit Rock
4.5
km
Nearby
Park
Gyro Park
290 m
Park
Grohman Narrows Provincial Park
580 m
Restaurants
The Rose Garden Cafe
1.2
km
1923 Lakeside Dr
I Got Juiced
330 m
124-1150 Lakeside Dr
Canadian 2 for 1 Pizza
740 m
215 Josephine St
Front Street Burger & Breakfast
860 m
602 Front St
Bite Fresh Food Inc
1.0
km
700 Block Baker Street
Sidewinders Coffee Co
1.0
km
696 Baker St
Jagannath Express
1.1
km
660 Baker St
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Helpful staff
Close to dining options
Unclean rooms
Limited dining availability
7.2/10
Very good
Rooms
5.9
Location
6.4
Service
8.6
Dining
6.5
Guest reviews
7.2/10
based on 7 reviews
7.5
7.5/10 based on 759 reviews
Lucy
United Kingdom,
May
2024
7.4/10
I had a mixed experience at this hotel. While the room was small without a balcony and had a noisy A/C and train nearby, the service compensated by being friendly and offering free breakfast. The location, though not perfect, was still close to the downtown area of Nelson. The dining experience was satisfying, and the facilities were decent.
Rooms
6.0
The room I stayed in was on the smaller side without a balcony. The two queen beds took up most of the space, and the A/C was quite noisy. However, it was still clean and provided a place to rest.
Service
8.0
I appreciated the friendly service provided by the staff. Despite an initial overcharge, they rectified the situation by giving us a complimentary breakfast and a room discount.
Location
7.0
The hotel's location was not perfect, but it was conveniently situated a few minutes from downtown Nelson. Additionally, it was close to Lakeside Park and a mall for shopping needs.
Dining
9.0
I enjoyed the dining experience at the hotel's restaurant. The breakfast served was fantastic, and it added value to my stay.
Facilities
7.0
The hotel offered satisfactory facilities during my stay, enhancing the overall experience.
Nick
United Kingdom,
December
2023
5.4/10
Upon arrival, I found the rooms not very clean, with no improvement throughout my stay. The 'no smoking' policy was not enforced, lacking counter space in the bathroom and room, and the advertised barbeque was unavailable. Most exterior doors were unusable with the provided room key card. The parking situation was subpar for a 'motor hotel,' and the shower area was quite dark even on bright days.
Rooms
5.0
The rooms were not very clean and lacked counter space.
Service
9.0
The front desk staff was very helpful, even saving us money on a ski package we hadn't booked initially. They also provided complimentary breakfast vouchers and demonstrated excellent hospitality throughout our stay.
Location
6.0
The hotel's location was convenient, being close to the park, water, and various dining options. However, the proximity to an uncontrolled railway crossing with an active rail line was a downside.
Dining
5.0
Due to certain inconveniences, dining arrangements were redirected to the restaurant at a sister property, requiring a walk along a lovely lake promenade. The availability of salads was a positive aspect.
Facilities
5.0
The dining options were rearranged to a different location, and a positive note was the availability of salads.
Helpful staff
Unclean rooms
Corey
United States,
September
2023
5.0/10
My stay at the hotel was a mixed experience. On the one hand, the location was beautiful and close to all amenities, making it convenient for exploring the area. However, the rooms weren't very clean upon arrival, and there was no improvement during my stay. The advertised barbecue was not available, and most exterior doors were not usable with the room key card, leading to inconvenience. Additionally, the vehicle parking was very poor for a 'motor hotel' like this.
Rooms
5.0
The room I stayed in was quite small, and the shower was ridiculously tiny. There was also not enough counter space in the bathroom or the rest of the room.
Service
7.0
The staff members were very friendly and dealt with any questions or issues that I had during my stay.
Location
5.0
The location of the hotel was lovely and reasonably close to downtown, but overall, it's not a place I would choose to return to due to the issues faced.
Dining
5.0
Unfortunately, the dining options were limited, and meals were not included. However, the breakfast buffet was fantastic when available.
Facilities
5.0
The hotel did not offer many facilities as expected, and some amenities were not up to standard. The lack of garbage pickup was noticeable.
Beautiful location
Small room size
Philip
United States,
August
2023
8.6/10
The hotel is conveniently located close to various dining options, parks, and shopping centers. The rooms are nicely presented and offer comfortable beds, although some may find them small with limited window space. The service provided was exceptional, with a friendly and accommodating staff. The dining experience was delightful, particularly at the neighboring resort. Overall, the location is accessible and offers proximity to key amenities and attractions.
Rooms
8.0
The rooms are quite nice with very good beds, though some may find them small with shared tiny windows.
Service
9.0
The staff was very friendly, helpful, and went above and beyond to accommodate all our needs.
Location
8.0
The hotel is conveniently situated close to various restaurants, a park with a beach, and essential shops. Accessibility to downtown and other key locations is adequate.
Dining
9.0
The dining experience was excellent, especially at the Prestige Lakeside Resort nearby.
Facilities
9.0
The hotel offers great facilities and amenities to enhance the overall stay.
Ernest
United Kingdom,
June
2023
6.8/10
Staying at the hotel was a mixed experience. The rooms, though small with limited natural light, were impeccably clean, and I appreciated the complimentary upgrade to a balcony room. The service was top-notch with friendly and accommodating staff. However, the early train passing by was a major disturbance. The dining options were limited, and the advertised barbecue was not available, a letdown for those looking forward to it.
Rooms
8.0
The rooms, although compact with very small windows, were super clean, and the room service staff was very accommodating. I was pleasantly surprised to receive a free upgrade after expressing interest in a balcony.
Service
9.0
The service to clean the rooms at the inn was exceptional. The staff was very friendly, helpful, and went above and beyond to meet all our needs. They were informative and always ready to assist.
Location
6.0
The location was a mix of convenience and inconvenience. It was within walking distance of the town center and lakeside walks, but unfortunately, it was very close to a noisy railway track, especially with early morning train toots disrupting the peace.
Dining
5.0
The dining experience was subpar. I had to go to another hotel for breakfast as the offerings were minimal, with dry scrambled eggs and burned toast. The West Coast Grill's food quality was worse than horrible.
Facilities
7.0
Unfortunately, the advertised barbeque was not available during my stay. It was a disappointment for those looking forward to enjoying it. However, the hotel did offer other amenities and services to enhance the guest experience.
Hannah
United Kingdom,
June
2023
5.8/10
The hotel had some drawbacks such as small and not-so-clean rooms, lack of cleanliness improvement during the stay, and issues with room amenities like the non-functional advertised barbeque and limited space. On the upside, the service was excellent with helpful staff offering assistance with activities and even saving money. However, the location was a bit further from the town center and had some noise disturbances. The dining experience had its ups and downs with certain limitations and changes in restaurant agreements.
Rooms
5.0
The rooms were small, not very clean, and lacking certain amenities like adequate counter space.
Service
9.0
The service was excellent, with friendly and helpful staff providing great assistance and even helping save money on activities.
Location
6.0
The location was reasonably close to downtown but a bit noisy due to its proximity to a rail track, which affected the overall experience.
Dining
7.0
The dining experience had its positives and negatives, with changes in dining locations and limitations on offered discounts.
Facilities
5.0
The advertised facilities like the barbeque were not available, and there were issues with exterior door access and parking.
William
United States,
April
2023
8.0/10
I found the hotel to be a mixed bag. The rooms were clean and comfortable, and the front desk staff were professional. However, there were inconveniences like the noise issue and slow service. The service was top-notch, with a microwave provided, which was greatly appreciated for our baby. The location was decently close to downtown and had great views of the lake, but the noise from the rail track was disruptive. Dining options were a hit and miss, with fantastic breakfast buffet but a disappointing experience at the hotel restaurant. Overall, a stay with both positives and negatives.
Rooms
8.0
The rooms on the third floor overlooking the lake were clean and comfortable.
Service
9.0
The service was excellent, and staff were very helpful and friendly. They even provided a microwave for the baby.
Location
7.0
The hotel was close to downtown with good lake and park views, but the noise from the rail track was a drawback.
Dining
The breakfast buffet was fantastic, but the hotel restaurant service was slow.
Facilities
The hotel offers pet amenities, tours/ticket assistance, and allows guests to use Lakeside Resort facilities.
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